Terms of Service
Effective Date: 2025

Welcome to

Western Neuropathy Association

(“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our services, including any communications you receive from us via call, text, email, or AI-generated messages. By accessing or using our services, you agree to these Terms. If you do not agree, please do not use our services.




1. Services Provided


Western Neuropathy Association

provides various services related to neuropathy education, support, and outreach. By using our services, you acknowledge and agree that any information provided by you is accurate, complete, and up-to-date.




2. A2P Communications and AI-Generated Messages


You consent to receive A2P (Application-to-Person) messages from us, which may include:


Automated Calls and Texts: We may use automated systems to contact you with important information, including but not limited to updates, reminders, and promotional messages.AI-Generated Messages: Communications generated by AI may be used to answer inquiries, provide support, and deliver relevant information.


You understand that these messages are meant to enhance our services and provide you with timely and relevant information.




3. Communication Preferences


You may manage your communication preferences by replying “STOP” to any text message or by contacting us directly at

[email protected]

.


Opting out of certain communications may affect our ability to provide you with specific services or updates. Service notifications deemed essential to your service experience may not be subject to opt-out.




4. Use of Services


By using our services, you agree not to:


Violate any applicable laws or regulations.Misuse our services or interfere with others’ use of our services.Use our services in any way that could damage, disable, overburden, or impair our servers or networks.




5. Privacy


Our collection, use, and storage of information are detailed in our

Privacy Policy

. By using our services, you consent to our practices regarding your personal data, including the use of A2P and AI-generated communications.




6. Disclaimer of Warranties


Our services are provided “as is” and “as available.”

Western Neuropathy Association

makes no representations or warranties, express or implied, about the reliability, availability, timeliness, or accuracy of the services or any content, information, or materials obtained through the services.




7. Limitation of Liability


To the maximum extent permitted by law,

Western Neuropathy Association

and its affiliates, officers, agents, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:


(a) your use of or inability to use our services;


(b) any unauthorized access to or use of our servers and/or any personal information stored therein.




8. Indemnification


You agree to indemnify, defend, and hold harmless

Western Neuropathy Association

, its affiliates, and their respective officers, agents, and employees from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in any way connected to your access to or use of our services.




9. Changes to the Terms


We reserve the right to modify these Terms at any time. When we make changes, we will update the Effective Date at the top of the Terms. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.




10. Governing Law


These Terms are governed by and construed in accordance with the laws of the United States, without regard to its conflict of laws principles.




11. Contact Us


If you have questions or need further assistance, please contact us at:

[email protected]



12. SMS Messaging Program


Example Messages:

Hi John, I have your appointment with

Western Neuropathy Association

scheduled for Friday, Feb 21st, 2025 9:00 AM EST. Please reach out if you need to reschedule. Reply STOP to unsubscribe.



You can cancel the SMS service at any time. Simply text “STOP”. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.


If you experience issues with the messaging program, reply with the keyword

HELP

for more assistance, or reach out directly to

[email protected]

.


Carriers are not liable for delayed or undelivered messages.


As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text or data plan, contact your wireless provider.


For privacy-related inquiries, please refer to our Privacy Policy:

Privacy Page